Chhatrapati Shivaji International Airport

GVK

About MIAL

Vision, Mission & Values

Our Vision for CSIA

To be one of the world's best airports that consistently delights customers and to be the pride of Mumbai.

Our Mission

Mission is to own, develop and operate airports that:

  • Conform to highest standards of safety and security
  • Provide easy to use, efficient and high quality facilities
  • Exceed customer expectations
  • Reflect the spirit of Mumbai and the culture and heritage of India
  • Create value for stakeholders

Our Core Values

We will deliver our vision through:

  • Customers focus : ‘excepted’ to ‘exceptional’
  • Passion for excellence : the best, always!
  • Teamwork : one team, one dream
  • Respect: give to get respect
  • Performance driven : make it happen!
  • Integrity : integral to what we do