Cargo Development

Facilities & Services


Material Handling Equipment:
  • Forklifts
  • Weighing Scales (includes 30 MT Capacity Weighbridge)
  • Hydraulic Pump Trolleys
  • X-Ray Machines
  • ULD Storage
  • Truck Docks
  • Dock Levellers
  • Platform Trolleys
  • Power Outlets – Refrigerated ULDs
  • Multilevel Racking Systems

Note: 30 Ton Capacity Weighbridge in exports is also capable of generating IATA standard airline ULD tags

Storage Facilities:
Cold Storage: Export state-of-the-art Perishable Centre
Facility Temperature Range One Time Holding Capacity Annual Handling Capacity
Perishable Centre +15 to +25 ºC, +2 to +8 ºC, 0 to -10 ºC 160 Tons 50,000 Tons
Cold Storage +15 to +25 ºC, +2 to +8 ºC 130 Tons 50,000 Tons
Export state of art Export state of art
Facility Temperature Range One Time Holding Capacity Annual Handling Capacity
Import Cold Zone +15 to +25 ºC 860 Tons 75,000 Tons
Cold Storage +15 to +25 ºC, +2 to +8 ºC, 0 to -10 ºC, 0 to -18ºC 426 Tons 25,000 Tons
Import Cold Zone Import Cold Zone
Import Cold Zone – Key Features:
  • Temperature Range: +15 to +25 Degree Celsius
  • One time holding capacity: 860 Metric Tons
  • Volume Capacity: 1733 Cubic Meters
  • 1148 Skid Positions
  • Humidity Control & Vacuum Dewatered flooring
  • Dedicated material Handling Equipment (High Reach Trucks and Hand Pump Trolleys)
  • Dedicated handling staff
  • Data Loggers & Infrared Thermometers
Total Cold Storage Capacity – Imports

Temperature Range (Degree Celsius) Capacity (Metric Tons)
15 to 25 885
2 to 8 342
Temperature (Freezer) 42
5 to 15 18
Total : 1286

Vehicle Holding Lanes:

Vehicle Holding Lanes

Dangerous Goods:

Dangerous Goods Facility
Exports Capacity (Tons)
Imports Capacity (Tons)

Dangerous Goods Dangerous Goods

Note: Facility is approved by the Directorate General of Civil Aviation (DGCA) and Atomic Energy Research Board (AERB)

Export Unitization Zone:

The facility offers one-stop solution to the airline customers in terms of Export cargo unitization, weighment and documentation. The facility has a 30 MT weighbridge which is capable of weighing 16 ft. and 20 ft. loaded containers along with generation of IATA standard ULD tags. Facility being close to cargo aircraft bay offers faster connectivity of cargo to the aircrafts.

Santacruz Air Cargo Terminal:

The facility is India’s largest airport based Common User Terminal for Domestic Air Cargo Operations. The facility offers truck docks, special handling facilities like cold rooms, hazardous goods and vulnerable storage, exclusive cargo management system, dedicated material handling equipment like forklifts, hydraulic pallet trucks and platform trolleys along with security infrastructure, office spaces for airlines and operational area for freight forwarders.

Export Heavy and Bonded Cargo Terminal:
Export Heavy and Bonded Cargo Terminal

Export Heavy & Bonded Cargo Terminal is an exclusive facility to handle export heavy, odd dimension and bonded consignments. The facility spread over an area of 7500 sq.m offers one stop solution for bonded cargo handling with dedicated channel for cargo admittance, X-Ray screening and palletization. The facility is designed for faster cargo admittance and swift turnaround of vehicles with new process management.

Valuable/Vulnerable Cargo Storage:

Separate enclosures for storage of Valuable/Vulnerable cargo which has round-the-clock CCTV surveillance, lock & key and human security surveillance.

Other Facilities:
  • 5 dedicated freighter aircraft parking bays
  • Trans-shipment cargo storage facility
  • Round-the-clock operations
  • Banks: Yes Bank & State Bank of India
  • Regulators: Indian Customs, Animal Quarantine, Plant Quarantine, Drug Control, Airport Health Officer, Food Safety & Standards Authority of India, Wild Life Protection Authority and Bureau of Civil Aviation Security
  • Public Canteen
  • Office space for stakeholders (3500 sq.ft. area open for rental)
  • Conference Hall (Trade facilitations)
  • Training Room - Security, Safety & Operational trainings (In-house & Stakeholders)
  • Customer Service Cell (Pre-alerts & Operational queries)
  • Separate holding lanes for export & import cargo vehicles
  • Dedicated team for management of cargo vehicles
  • Separate facility for unaccompanied baggage handling (Dedicated Customs)
  • Air-conditioned waiting room for unaccompanied baggage customers and stakeholders
  • Separate storage facility for import cargo ageing 30 days (Cargo under section 48)


Import Handling:
  • Ramp Supervision
  • Documentation
  • Breakdown and Binning
  • Irregularity reporting
  • Cargo arrival notification to consignee
  • Delivery Order
  • Special care for express shipments
  • Special attention for pre-alerts
  • Key Account Managers - Customized handling
Export Handling:
  • 100% weight & volume check
  • Screening & Certification
  • Customized ULD Build up
  • Manifestation
  • ULD weighment
  • Generation of IATA standard airline ULD tags
  • Ramp Supervision
  • ULD inventory
  • Special care for express shipments
Special Cargo Handling:
  • Temperature control
  • Hazardous Goods
  • Live Animals
  • Post Office Mail
  • Valuables
  • Odd side/Heavy Cargo
  • Human Remains
  • Fragile Goods
Trans-shipment Cargo Handling:
  • Faster offloading/loading of outstation bonded trucks
  • Quick connection to departure flight
  • CTM Handling
  • Safe & Secured storage for transit cargo
IT System:
  • Custodian Management System – GALAXY
  • Service level management
  • ULD management
  • Real time data capture and update to customers
  • Discrepancy handling & reporting
  • Cargo arrival notification to consignee
  • Delivery order
  • Developments:
    1. Existing:
    a) Ground Handling Application (C2K message compliant) b) GMAX (GVK MIAL Air Exchange) – India’s First Air Cargo Community Portal 2. Addition
    c) E-Freight compliant station d) India’s First Cargo Mobile Application
Safety & Security:
  • 220 CCTV Cameras
  • 100% Screening
  • Metal Detectors
  • X-Ray Screening
  • Explosive Trace Detectors
  • In-house and outsourced security personnel
  • Access Control
  • Special Investigation Department
  • Fire extinguishers & sprinklers