GVK - MIAL is one of the custodians of the Air Cargo Terminal. Since 2006, as a part of modernization of the air cargo terminal, MIAL has brought significant developments in infrastructure, improvements in process & efficiency with an endeavor of benchmarking our facilities and services with the global standards. Our efforts to offer a wonderful & world class experience to our customers continue with the instigation of proposed Cargo Master Plan which includes State of the art projects and high level automation. Our approach towards modernization has always complemented our endeavor to maintain a market leading position in the Indian air cargo industry. Mumbai air cargo terminal holds market leading position in Indian airports with the highest air cargo throughput handled to the tune of over 0.6 million metric tons per annum. The figure re-establishes our strength and success in the air cargo domain
Facilities:
Material Handling Equipment:
- Forklifts
- Weighing Scales (includes 30 MT capacity weighbridge)
- Hydraulic Pump Trolleys
- X-Ray Machines
- ULD Storage
- Truck Docks
- Dock Levelers
- Platform Trolleys
- Power Outlets – Refrigerated ULD’s
- Multilevel Racking Systems
Note: 30 Ton Capacity Weighbridge in exports is also capable of generating IATA standard airline ULD tags
Storage Facilities:
Cold Storage:
| Exports |
|
|
|
| Facility |
Temperature Range |
One Time Holding Capacity |
Annual Handling Capacity |
| Perishable Centre |
+15 to +25 ºC, +2 to +8 ºC, 0 to -10 ºC |
160 Tons |
50000 Tons |
| Cold Storage |
+15 to +25 ºC, +2 to +8 ºC |
120 Tons |
30000 Tons |
| Imports |
|
|
|
| Facility |
Temperature Range |
One Time Holding Capacity |
Annual Handling Capacity |
| Import Cold Zone |
+15 to +25 ºC |
860 Tons |
75000 Tons |
| Cold Storage |
+15 to +25 ºC, +2 to +8 ºC, 0 to -10 ºC, 0 to -18ºC |
426 Tons |
25000 Tons |
Export State of the art Perishable Centre:
Import Cold Zone – Key Features:
- Temperature Range: +15 to +25 Degree Celsius
- One time holding capacity: 860 Metric Tons
- Volume Capacity: 1733 Cubic Meters
- 1148 Skid Positions
- Humidity Control & Vacuum Dewatered flooring
- Dedicated Material Handling Equipment (High Reach Trucks and Hand Pump Trolleys)
- Dedicated handling staff
- Data Loggers & Infrared Thermometers
Total Cold Storage Capacity – Imports
| Temperature Range(Degree Celsius) |
Capacity(Metric Tons) |
| 15 to 25 |
885 |
| 2 to 8 |
2 to 8 342 |
| Freezer |
42 |
| 5 to 15 |
18 |
| Total |
1286 |
Dangerous Goods:
| Dangerous Goods Facility |
|
| Exports |
Capacity (Tons) |
| |
10 |
| Imports |
Capacity (Tons) |
| |
50 |
Note: Facility is approved by Directorate General of Civil Aviation (DGCA) and Atomic Energy Research Board (AERB)
Valuable/Vulnerable Cargo Storage:
Separate enclosures for storage of Valuable/Vulnerable cargo under round the clock CCTV surveillance, Lock & Key and human security surveillance
Separate common user terminal for Domestic Operations:
- Dedicated Material handling equipment (Hydraulic Pump Trolleys, Platform Trolleys, Truck Docks, Racking systems)
- Flight Information Display system
- X-Ray Machines
- Airline office spaces
Other Facilities:
- 05 dedicated freighter aircraft parking bays
- Transshipment cargo storage facility
- Round the clock operations
- Banks: HDFC & State Bank of India
- Regulators: Indian Customs, Animal Quarantine, Plant Quarantine, Drug Control, Airport Health Officer, Food Safety & Standards Authority of India, Wild Life Protection Authority and Bureau of Civil Aviation Security
- Public Canteen
- Office space for stakeholders (3500 Square Feet area open for rental)
- Conference Hall (Trade facilitations)
- Training Room - Security, Safety & Operational trainings (Inhouse & Stakeholders)
- Customer Service Cell (Pre-alerts & Operational queries)
- Separate holding lanes for export & import cargo vehicles
- Dedicated team for management of cargo vehicles
- Separate facility for Unaccompanied baggage handling (Dedicated Customs)
- Air Conditioned waiting room for Unaccompanied baggage customers and stakeholders
- Separate storage facility for import cargo ageing 30 days (Cargo under section 48)
Services:
Other Facilities:
- Documentation
- Breakdown and Binning
- Irregularity reporting
- Cargo arrival notification to consignee
- Delivery Order
- Special care for express shipments
- Special attention for pre-alerts
- Key Account Managers - Customized handling
Export Handling:
- 100% weight & volume check
- Screening & Certification
- Customized Build up
- Manifestation
- ULD weighment
- Generation of IATA standard airline ULD tags
- Ramp Supervision
- ULD inventory
- Special care for express shipments
Special Cargo Handling:
- Temperature control
- Hazardous Goods
- Live Animals
- Post Office Mail
- Valuables
- Odd side/Heavy Cargo
- Human Remains
- Fragile Goods
Transshipment Cargo Handling:
- Faster offloading/loading of outstation bonded trucks
- Quick connection to departure flight
- CTM Handling
- Safe & Secured storage for transit cargo
IT System:
- Custodian Management System – GALAXY
- Service level management
- ULD management
- Real time data capture and update to customers
- Discrepancy handling & reporting
- Cargo arrival notification to consignee
- Delivery order
- Developments:
- Ground Handling Application (C2K Messaging Compliant)
- GMAX (GVK MIAL Air Exchange) – India’s First Air Cargo Community Portal
IT System:
- 135 CCTV Cameras
- 100% Screening
- Metal Detectors
- X-Ray Screening
- Explosive Trace Detectors
- In-house and outsourced security personnel
- Access Control
- Special Investigation Department
- Fire extinguishers & sprinklers
Operations (Export, Import & Transshipment): 24x7
Admin Department: 09:30 to 18:00
Customer Counters:
Export : Cargo Acceptance: 24x7
Import : Examination token: 09:00 to 17:30 Hrs
Gate pass/delivery token : 09:00 to 20:00 Hrs
Domestic : 24x7
RMS Clearance/Direct Delivery: 24x7
Free Period:
Export: 24 Hours from the time of physical acceptance of cargo Import: 72 Hours from the time of actual arrival of aircraft