PASSENGER TRAVEL INFORMATION

Check-in process

Check in process

At CSIA, we work towards making your airline check-in process a seamless and pleasant experience.

The check-in is located at the departure area - level 4. Passengers can locate the check-in counters of the respective airlines by referring to the information screens on Level 4 that are located near the Terminal entry gates.

The check-in commencement time is usually 4 hours prior to departure and the counters close at least one hour prior to departure. However, the check - in counter allocation is a dynamic process; hence we recommend that you check the allocation of respective airline at departure curbside signage.

Contact details for the airport managers or the airline offices at the airport:

Airline Terminal Location Contact No.
Air Arabia T2 C11-14 66859083 / 9619855547
Air Asia Indonesia T2 L09-14 --
Air Canada T2 H09-14 --
Air China T2 E09-14 66859117 / 7045683209
Air France T2 G01-07 66859580 / 66859607 / 9833094771
Air India T2 E01-E14 (0245HRS TO 2115HRS) &
F01-F14
9820338098
Air India Express T2 G1-G14 66858082 / 66858083 /    9820338098
Air Mauritius T2 H01-H07 66859975 / 66859976 / 9819978045
All Nippon T2 J01-06 66859162 / 9769205801
Air Seychelles T2 C07-10 66859360 / 66859361 / 9833160724
Bangkok Airways T2 N11-14 66859304 / 9920011297
Bhutan Airlines T2 B11-14 -
British Airways T2 B01-B06 & A1-A2 66859451 / 66859453 / 66859457 / 9930306134
Brussels Airlines T2 H01-07 -
Cathay Pacific T2 N1-N6 & P4-P5 66859002 / 66859003 /  9920936497
Druk Air T2 C11-14 66859966 / 66859967 /  9820083928 / 9867866545
Egypt Air T2 J01-04/06 66859966 / 66859967 /  9820083928 / 9867866545
El Al Israel T2 D09-14 66859425 / 66859426 / 66859428 /  7738557385
Emirates T2 N07-N14 & P1-P3
N09-N14 & P1-P2
9820020016 / 9920312697
Ethopian Airlines T2 H09-14
H01-06
66859360 / 66859361 / 9833160724
Etihad Airways T2 B10-B14 & A3-A4
B11-B14 & A3-A4
B01-B06 & A1-A2
66859360 / 66859361 / 9833160724
Flydubai T2 B01-04 9769102103
Garuda Indonesia T2 G01-6 -
Gulf Air T2 N01-06 66859131 / 9769205701
Indigo T2 G11-14 7045591817
Iran Airways T2 G01-04 66859301 / 9930711631
Iraqi Airways T2 E4-07 8425858786 / 22020595 / 668597
Jet Airways T2 L01-L07, M01-M14 & P6-P10
K01-K14
9833944104
Kenya Airways T2 B01-04
J01-04
66859335 / 9167223711
KLM Royal Dutch T2 G01-09 -
Korean Air T2 L10-14 66859970 / 9821258397
Kuwait Airways T2 L-08-L14
L11-L14
66859236 / 66859245
Lufthansa T2 C01-C08 & A08-B10 66859098 / 66859099 / 9920789190
Malaysian Airlines T2 J01-4
J01-6
66859831 / 66859833 / 9167223708
Malindo Airways T2 G01-04
D01-04
66859912 / 66859913  / 9167256232
Oman Air T2 J07-10
J11-14
66859556 / 9769137233
Pakistan international T2 G01-04 66859198 / 9892605318
Qatar Airways T2 D01-07 66859541 / 66859542 / 66859543 /   9820074467
Royal Jordanion T2 - -
Royal Nepal Airlines T2 D01-04 8879776072
Rwand Air T2 L09-14
J09-J14
8879776072
Saudi Airways T2 D08-14
H08-14
H01-07
66859092 / 66859089 / 29357080
Singapore Airlines T2 D01-D07 & A9-A10
B08-B14 & A3-A5
66857052 / 66857054 /  9819860983
SpiceJet T2 D05-08 9930705453
Srilankan Airlines T2 J11-14
C06-09
66859365
Swiss Airlines T2 C10-C14 & A6-A7 66859051 / 66859052 / 66859055 / 9820268371
Thai Airways T2 G08-14 66859219/ 66859220/  9920432063
Thai Lion Air T2 J11-J14 66859219/ 66859220/  9920432063
Thai Smile Airways T2 G11-14 66859219/ 66859220/  9920432063
Turkish Airlines T2 D08-14 66859314 / 66859315 / 9167419126
United Airlines T2 J09-14 66859127 / 9920758017
Vistara T2 C01-05 -
Yemen Airways T2 - 66859500