PASSENGER TRAVEL INFORMATION

Check-in process

Check in process

At CSMIA, we work towards making your airline check-in process a seamless and pleasant experience.

The check-in is located at the departure area - level 4. Passengers can locate the check-in counters of the respective airlines by referring to the information screens on Level 4 that are located near the Terminal entry gates.

The check-in commencement time is usually 4 hours prior to departure and the counters close at least one hour prior to departure. However, the check - in counter allocation is a dynamic process; hence we recommend that you check the allocation of respective airline at departure curbside signage.

AIRLINES CODE WEBSITE
AIR ARABIA G9 https://www.airarabia.com/en
AIR CANADA AC https://www.aircanada.com/ca/en/aco/home.html
AIR CHINA CA https://www.airchina.co.in/IN/GB/Home
AIR FRANCE AF https://www.airfrance.us/
AIR INDIA AI www.airindia.com
AIR INDIA EXPRESS IX https://www.airindiaexpress.in/en
AIR MAURITIUS MK https://www.airmauritius.com/
AIR SEYCHELLES HM https://www.airseychelles.com/
ALL NIPPON AIRWAYS NH https://www.ana.co.jp/en/in/
BANGKOK AIRWAYS PG https://www.bangkokair.com/eng
BRITISH AIRWAYS BA https://www.britishairways.com/en-se/home#/
CATHAY PACIFIC AIRWAYS CX https://www.cathaypacific.com/cx/en_IN.html
EGYPT AIR MS https://www.egyptair.com/
EL AL ISRAEL AIRLINES LY www.elal.com/
EMIRATES EK https://www.emirates.com/in/english/
ETHIOPIAN AIRLINES ET https://www.ethiopianairlines.com/
ETIHAD AIRWAYS EY www.etihad.com/
FLYDUBAI FZ www.flydubai.com/flights
GARUDA INDONESIA GA https://www.garuda-indonesia.com/
GOAIR G8 www.goair.in
GULF AIR GF https://www.gulfair.com/
INDIGO 6E https://www.goindigo.in/
IRAN AIR IR www.iranair.com
IRAQI AIRWAYS IA www.iraqiairways.com.iq/
JAZEERA AIRWAYS J9 www.jazeeraairways.com/
JET AIRWAYS 9W www.jetairways.com
KENYA AIRWAYS KQ https://www.kenya-airways.com/in/
KLM Royal Dutch KL www.klm.com/
KOREAN AIR KE https://www.koreanair.com/
KUWAIT AIRWAYS KU https://www.kuwaitairways.com/en
THAI LION AIR SL https://lionairthai.com/en/
LUFTHANSA LH www.lufthansa.com/
MALAYSIA AIRLINES MH www.malaysiaairlines.com/
MALINDO AIR OD https://www.malindoair.com/
OMAN AIR WY https://www.omanair.com/
QATAR AIRWAYS QR www.qatarairways.com/
ROYAL NEPAL AIRLINES RA www.nepalairlines.com.np/
RWAND AIR WB https://www.rwandair.com/
SAUDI ARABIAN AIRLINES SV www.saudiairlines.com
SINGAPORE AIRLINES SQ www.singaporeair.com
SPICE JET SG www.spicejet.com
SRILANKAN AIRLINES UL www.srilankan.com
SWISS LX www.swiss.com
THAI AIRWAYS TG www.thaiairways.com
THAI SMILE AIRWAYS WE https://www.thaismileair.com/
TURKISH AIRLINES TK https://www.turkishairlines.com/
UNITED AIRLINES UA https://www.united.com/
UZBEKISTAN AIRWAYS HY https://book.uzairways.com/en/?806
YEMEN AIRWAYS IY https://www.yemenia.com/

Mumbai airport has now made it possible for flyers to remotely check-in from hotels. The CSMIA has extended the check-in facility to some hotels that will allow passengers to directly check- in and print boarding pass from self check-in kiosks available at the hotel lobby. Below are the Hotels and the airlines equipped with self check-in facility:

Airlines Hotels
Jet Airways (9W) Holiday Inn, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Sahara Hotel, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
Air France (AF) Holiday Inn, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
Cathy Pacific (CX) Holiday Inn, Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Aviserv Lounge,Taj Santacruz, ITC Maratha, Hilton
Kenya Airways (KQ) Holiday Inn, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Sahara Hotel, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
Singapore Airlines (SQ) Holiday Inn, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
KLM Holiday Inn, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
Air Canada (AC) Holiday Inn, Niranta-Level 1 (Ground Transportation Lobby), Hotel Lalit, Aviserv Lounge, Taj Santacruz, ITC Maratha, Hilton
Lufthansa (LH) Holiday Inn, Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
United Airlines (UA) Holiday Inn, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Sahara Hotel, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
Egypt Air (MS) Holiday Inn, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
Ethiopian Airlines (ET) Holiday Inn, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton