PASSENGER TRAVEL INFORMATION

Check-in process

Check in process

Check - in counters for all airlines generally open 4 (four) hours prior to scheduled time of departure (STD) and close 1 (one) hour prior to STD. However the check - in time frame may vary from airline to airline; hence we recommend that you check with the respective airline prior to your arrival at the airport.

Location and contact details of various airlines’ check-in counters:

Airlines Terminal Location (Check-in counter Nos.) Contact no.
GoAir 1 39A – 43 7738020151
Indigo 1 10 – 38A 7045591801
SpiceJet 1 62 – 72 9920172863
Jet Airways T2, Level 4 K – International
L – Business Class
M – Domestic
9820006329
Air India T2, Level 4 E – Domestic
F – International
9820338098 / 9920916859
Vistara T2, Level 4 C1-C6 7718885755

Self-check-in Kiosk
In addition to airline check-in counters, you could also utilize the self-check-in facility available in the Departure hall. You could select seats and print your boarding pass, post which, simply drop your check in baggage at the baggage drop counter of respective airlines.
Below are the Hotels and the airlines equipped with self check-in facility:

Airlines Hotels
Air India (AI) Holiday Inn, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Sahara Hotel, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
Jet Airways (9W) Holiday Inn, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Sahara Hotel, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
Vistara (UK) Holiday Inn, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott,  Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton
SpiceJet (SG) Holiday Inn, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Sahara Hotel, Aviserv Lounge,Taj Santacruz, ITC Maratha, Hilton
Go Air (G8) Holiday Inn, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), Hotel Lalit, JW Marriott, Sahara Hotel, Aviserv Lounge, Hyaat Regency, Taj Santacruz, ITC Maratha, Hilton