PASSENGER TRAVEL INFORMATION

Customs on arrival

Check in process

Once you have cleared Immigration, you are to move towards customs Clearance.

There are two channels of customs clearance for arriving passengers:
Green Channel - for passengers not having any dutiable goods or other items for which declaration is not required.
Red Channel - for passengers having dutiable goods or any other items for which declaration is required, however

(i) All the passengers must file correct declaration of their baggage.
(ii) Declaration of the foreign exchange/currency shall be made to the customs authorities in the following cases:
    (a) Where the aggregate value of the foreign currency notes exceeds US $ 5000 or equivalent; and/or
    (b) Where the aggregate value of the foreign exchange including currency exceeds US $ 10,000 or equivalent.
    (c) Indian currency exceeding Rs. 25,000/-.

Walking through the Green Channel with dutiable / prohibited/ restricted goods by passengers is an offence which may result in seizure, confiscation, prosecution/arrest and penal action.

Carrying of Narcotics and Psychotropic substances is a serious offence punishable by law.

AGENCY EMAIL ID & Website CONTACT NO.
Feedback feedback@csia.gvk.com
www.csia.in
022-66852306 / 66852307
9833301319
Immigration ad-boi.mum@nic.in
https://boi.gov.in/
022-22621169
CISF mumbai-apsu@cisf.gov.in
https://www.cisf.gov.in/
Postal office www.indiapost.gov.in
nsh.mumbai@indiapost.gov.in
022-26829246
State Bank www.sbi.co.in 022- 26829858
9987552211
DFS (Shift Manager) https://mumbaidutyfree.net/
DFS (Shift Manager) https://mumbaidutyfree.net/
Health (Ebola) http://www.who.int/csr/disease/ebola/en/
Yellow Fever
Quarantine http://dahd.nic.in/
aqcs.mum-dadf@nic.in.
aqcs_mumbai@yahoo.com
022 - 27552021
022 - 26828194
AIRLINES NAME CONTACT NOs.
Air Arabia 66859083 / 8433987945
Air Asia Indonesia X 7045683258 (1700 – 0200 hrs)
Air Canada 66859882 / 9833170463
Air China 66859117 / 7045683209
Air India 66858082/3 / 9820338098
Air India (Dom) 66858273/74 / 9920916859
Air India Express 66858082/3 / 9820338098
Air Mauritius 66859975/6 / 9819978045
Air France 66859580/59607 / 9833094771 (1930 to 0400hrs only)
Air Seychelles 66859360/1 / 9967716811
All Nippon Airways 66859162 / 9769205801
Bangkok Airways 66859034 / 9920011297 / 9819983457
British Airways 66859451/3/7 / 9930306134
Brussels Airlines (1000 – 2100 hrs & 0130 – 0400 hrs) 8291970401 (1000 – 0400 hrs)
Cathay Pacific Airways 66859002/03 / 9920936497
El Al 66859425/6/8 / 7738557385
Ethiopian Airlines 66859410/11 / 9920293931
Etihad Airways 66859360/61 / 9833160724
Emirates 66859985 / 9820020016
Fly Dubai 7045683215
Garuda Indonesia 66859900/02 / 8291925356/7
Go Air 8828333148 / 67410000
Gulf Air 66859131 / 9769205701
Indigo (Intl) 66859270/71 / 7045591817
Indigo (Dom) 7045591801
Iran Air 66859301/59300/59301
Iraqi Airways 22020595/597 / 8425858786
Jet Airways 66854315 / 9833944104
Jet Airways (Dom) 9820006329
Kenya Airways 66859335/36/59344 / 9821026835
KLM 66859580/59607 / 9833094771
Korean Air 66859970 / 9821258397
Kuwait Airways 66859233/36/45 / 65272826 / 8291889007
Lufthansa 66859898/99
Malaysia Airlines 66859831/33 / 9167223708
Malindo Airlines 66857030 / 8291285125
Oman Air 66859556 / 9769137233
Pakistan International 66859198 /v9892605318
Qatar Airways 66859540/41/42 / 9820074467
Royal Nepal 8879776072
RwandAir 66859396 / 9833647722 / 9527987479
Saudi Arabian Airlines 29357031/32
Singapore Airlines 29357052/54 / 9819860983
Spice Jet 9930105453
Spice Jet (Dom) 9619188072
Sri Lankan Airlines 66859365
Swiss 66859051 / 9820268371
Thai Airways 66859219/20 / 9920432063
Thai Lion Air 66857030 / 8291285125
Thai Smile 66858082/83 / 9819173500
Turkish Airlines 66859314/15 / 9167640567
Vistara 8828017600
United Airlines 66859127 / 9920758017
Yemenia 66859500 / 9821013306 / 9820225850