To make the journey smooth and comfortable, we at CSIA provide assistance, information and advice to passengers with special needs at various checkpoints throughout the airport.
You can place a request to your airline for a wheelchair while booking your tickets or you can also call the airlines and request for it.
Private Mobility - Paid
Aviaxpert offers wheelchair assistance (i.e. manual and automated) on chargeable basis to passengers travelling from T2 at CSIA.
Passengers can place their request for a wheelchair either at the counter situated in between Gate No. 7 and 8 on the kerbside Level 4, T2, CSIA or book on +91- 9819988855.
Please Note:*Charge per trip is Rs. 750/- plus taxes (from check-in to boarding). These charges are subject to change without any further intimation. This is an additional service offered at T2 and is over and above the complimentary wheelchair assistance offered by airlines while booking the tickets.
To assist you on your journey via CSIA, trained representatives are available for wheelchair assistance.
Passengers Service Executives (PSE) available at:
Terminal 1 at Information Desk in Departure
Terminal 2 at Information Desk in Arrival, Retail Area & Departure
Ramps
At CSIA, we have made ramps available for seamless movement of wheelchairs. Clams too are made available for passengers with special needs.
Ramps are available at:
Terminal 1 outside Departure & Arrival
Terminal 2 outside the Departure and Arrival Gates.
Help Phone
To assist the disabled, special help phones with braille indicating ‘Information’ have been placed at the airport.
Help phones are available at:
Terminal 2 at the Arrivals, Security Holding Area & Departure